About Us

Who we are?

Process Improvement Achievers, LLC (d/b/a PI Achievers) is a woman-owned, small business based in Baltimore, MD. PI Achievers fills a niche in the market, helping companies to unify business operations and IT security operations.

We provide IT and business operations assessment services including: RF penetration testing and vulnerability assessments; WiFi tuning; business process observations, walkthroughs, and testing of controls; and assistance with policy and procedure development.

We provide training and employee development services including: RF offense and defense training; Wireless Capture the Flag (WCTF) skill evaluation for hiring of technical engineers; employee skills assessments and training plans; and creation of testing scenarios and procedures.

Why choose us?

PI Achievers knows how to balance the competing needs of business efficiencies, user conveniences, and security. We work with companies to achieve an optimal working environment and allow management to understand what risks they are accepting when having to make tough decisions and compromises. We have experience working within all types of organizational structures including military, government, non-profit, and commercial. We have worked with many types of industries including financial, healthcare, legal, regulatory, critical infrastructure, and U.S. State and Federal governments.

Meet the Team

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Tara MillerPresident

Tara Miller is the President of Process Improvement Achievers, LLC (PI Achievers), an IT Security and process improvement firm in Baltimore, Maryland. Ms. Miller specializes in evaluating internal business operations and controls to identify ways to increase employee productivity and efficiencies. Ms. Miller has vast experience writing and testing policies and processes; developing training aids; and interacting with or presenting to employees at all levels of companies.

Ms. Miller’s prior experience includes Information Security Program Manager for a large government agency, HIPAA Privacy and Security Officer for a Baltimore based hospital, and Training and Development Manager for various contracts. Ms. Miller also fulfills the role of COO for the Wireless Village (http://wctf.us), a volunteer organization that performs RF and wireless capture the flag training for security conferences within the U.S.

Ms. Miller holds a B.A. in English, and an M.S. in Economic Crime Management.

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Rick MellendickChief Security Officer

Rick Mellendick is the Chief Security Officer for Process Improvement Achievers, LLC, (PI Achievers), an IT security and process improvement firm in Baltimore, Maryland. Mr. Mellendick specializes in designing and testing wireless networks with non-traditional strategies using offensive techniques. Mr. Mellendick has been a wireless security architect for multiple U.S. Government agencies and numerous corporations. His knowledge was gained from researching advanced threats to critical infrastructure, federal agencies, as well as private corporations.

Mr. Mellendick has extensive experience in computer network operations including developing proof of concept attacks and performing demonstrations for many federal and corporate clients. Mr. Mellendick leads teams that regularly perform Red Team analysis, specializing in wireless and radio frequency (RF) attack and defense. He is a subject matter expert for computer network operations, wireless offensive tactics, and designing information systems to comply with federal and local regulations. Mr. Mellendick has personally completed over 300 RF and Red Team penetration tests.

He is a builder and breaker of RF signals and the creator of the Wireless Capture the Flag which is hosted by the Wireless Village (http://wctf.us).

Mr. Mellendick’s certifications include CISSP, ISSEP, OPSA, CEH, IEM, IAM, MCP, Linux Security, and Certified DoD System Administrator.